At BRINSTEAD MARKETPLACE PARTNERS LLC, we are committed to providing a clear, reliable, and straightforward shipping experience for customers in the United States. This Shipping Policy explains our shipping coverage, order processing times, estimated delivery times, and shipping carrier arrangements.

1. Shipping Coverage

BRINSTEAD MARKETPLACE PARTNERS LLC currently ships within the United States only.

All orders placed through our website are limited to eligible shipping addresses located within the United States.

Our checkout system is configured for U.S. domestic shipping only, and customers will be required to provide a valid U.S. shipping address when completing an order.

We do not currently ship to international destinations.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Order processing includes payment verification, order review, product preparation, packaging, and handoff to the selected shipping carrier.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

Processing times may occasionally be affected by order volume, product availability, holidays, or circumstances beyond our reasonable control.

3. U.S. Shipping Time

After an order has been processed and handed over to the shipping carrier, estimated delivery within the United States is generally:

3–7 business days

Delivery estimates are provided for general guidance and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, local conditions, and other circumstances beyond our control.

4. Shipping Carriers

We may work with established domestic shipping carriers to deliver orders within the United States, including:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx (Federal Express)

The shipping carrier used for an order may vary based on the destination, package size, product type, service availability, and operational considerations.

Carrier selection is determined by our fulfillment arrangements and may not be selectable by the customer at checkout.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Shipping costs may vary depending on the order, delivery destination, package size, weight, and other applicable factors.

The total shipping amount shown at checkout is the amount applicable to your order.

6. Order Tracking

When tracking information is available, it may be provided to the customer after the order has been shipped.

Customers can use the tracking information provided by the applicable carrier to monitor shipment progress and estimated delivery status.

Tracking updates are controlled by the shipping carrier and may take some time to appear after the package has been handed over for delivery.

7. Delivery Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully verify your:

  • Full name
  • Street address
  • Apartment, unit, or suite number, if applicable
  • City
  • State
  • ZIP code
  • Contact information

We are not responsible for delivery delays, additional carrier charges, or unsuccessful delivery attempts resulting from incorrect or incomplete shipping information provided by the customer.

8. Delivery Delays

While we make reasonable efforts to process and ship orders within the stated timeframes, delivery may occasionally be delayed due to circumstances outside our control.

Potential causes of delay may include:

  • Severe weather
  • Natural disasters
  • Carrier delays
  • Transportation disruptions
  • U.S. holidays
  • Incorrect or incomplete addresses
  • High shipping volumes
  • Other unforeseen circumstances

If a shipment is delayed after being transferred to the carrier, customers may use the applicable tracking information to obtain the latest delivery status.

9. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible with your order information and relevant details.

For damaged packages, we may request photographs of the package and the affected products to help us evaluate the issue and determine an appropriate resolution.

If a shipment is confirmed as lost by the applicable carrier, we will work with the customer and carrier as appropriate to address the situation.

10. Multiple-Item Orders

If an order contains multiple products, items may be shipped together or in separate packages depending on product availability, fulfillment arrangements, package size, or other logistical considerations.

If items are shipped separately, customers may receive more than one tracking number.

11. Delivery Confirmation

A shipment may be considered delivered when the applicable shipping carrier records the package as delivered to the shipping address provided with the order.

If the tracking information indicates that a package has been delivered but you cannot locate it, please first check the delivery area around your property and contact the applicable carrier for additional information.

You may also contact us if further assistance is required.

12. Changes to Shipping Information

If you need to update your shipping address after placing an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate address changes before an order is processed or shipped. However, we cannot guarantee that changes can be made after an order has entered the fulfillment or shipping process.

13. Shipping Policy Updates

BRINSTEAD MARKETPLACE PARTNERS LLC may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, carrier services, business practices, or applicable requirements.

Any updated policy will be posted on this page with a revised Effective Date.